Refund policy

We accept returns for refunds and size exchanges requested within 14 days of delivery.

Items must be unworn, unwashed, and in their original condition, with any original tags attached. Proof of purchase is required.

To request a return or exchange, email shay@baseballdreamz.com with your order number and request. Please contact us before sending anything back so we can provide return instructions.

For returns for a refund, customers are responsible for return shipping costs. Once your return is received and inspected, we'll notify you about approval. Approved refunds will be issued to your original payment method within 5 business days after we receive and inspect your return. Your bank or payment provider may take additional time to post the refund.

For size exchanges, Baseball Dreamz will cover return shipping for the first exchange requested for an order. This shipping coverage applies once per order and does not apply to additional exchanges for the same order. Because our pieces are made to order, replacement timing may vary. We'll confirm availability and timing when arranging your exchange. 

If your order arrives damaged, defective, or incorrect, please email us with your order number and photos so we can help resolve the issue. The regular return shipping charge does not apply to these cases.

This policy does not limit any rights provided by applicable law.